Museum Marketing Manager
Full Time • Pittsburgh
Responsive recruiter
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
July 3, 2025
POSITION TITLE: Marketing Manager
EMPLOYMENT STATUS: Full time, exempt
HOURS: Monday – Friday, 9 AM – 5 PM with some weekend and evening hours, must reside in the greater Pittsburgh area; limited remote working opportunities are available.
REPORTS TO: Advancement Director
SALARY AND BENEFITS: Expected pay range, based on experience $40,000-55,000. Additional benefits include health, dental, and vision insurance, and paid time off.
WHO WE ARE
Mattress Factory is a contemporary art museum and artist residency located in Pittsburgh’s Northside, founded in 1977. For nearly fifty years, we have been a pioneering force in the development of site-specific, experimental, and alternative art forms. Artists live and work on-site, creating new works that are deeply informed by and rooted in the spaces they inhabit.
Supporting artists is not only part of our mission; it is the core of our identity. We were founded by Barbara Luderowski, a sculptor and visionary who imagined a community “for artists, by artists,” a place where creative risk and intellectual exploration are celebrated. We provide artists across disciplines with time, space, resources, and a supportive team to take chances and grow their practice.
Our work doesn’t stop at creation. We are equally committed to connecting these works meaningfully with the public. Through exhibitions, tours, community programs, and artist-led engagements, we help audiences forge personal and lasting relationships with contemporary art.
We believe that art creates connections between people, across perspectives, and within our shared environment. Our artist-centered model builds not just exhibitions but a vibrant community. In doing so, Mattress Factory remains not just a site for artistic production, but a catalyst for cultural exchange, discovery, and creative growth.
ADVANCEMENT AT MATTRESS FACTORY
Small but mighty, the Mattress Factory’s Advancement Department is central to succuss of our mission. This dedicated team oversees all fundraising, membership, donor cultivation, marketing, advertising, and public relations for the museum. We are a small team, comprised of an Advancement Director, a Marketing Manager, a Grant Writer, and a Development and Membership Manager, but our impact is felt across every corner of the organization.
We are passionate storytellers, art lovers, and ambassadors and advocates for the mission of the museum. Our work is driven by a deep belief in the power of contemporary art and the artists who live and work in residence at the Mattress Factory. We know that when our audiences understand and connect with this work, our institution thrives. Whether building lasting relationships with supporters or amplifying the voices of artists, we are committed to sharing the incredible story of Mattress Factory and the hundreds of artists who have called it home.
THE JOB
Mattress Factory is seeking a motivated and detail-oriented Marketing Manager to join our team. The ideal candidate will lead in the strategy, planning, execution, and tracking of a variety of marketing projects and initiatives. This person will play a pivotal role in executing our mission, enhancing our image, and delivering our message.
JOB DESCRIPTION
· Lead Mattress Factory’s marketing efforts to enhance public engagement, build brand awareness, and support the museum’s strategic goals.
· Develop and implement comprehensive marketing strategies that align with the museum’s overall mission and objectives, ensuring all initiatives reflect this alignment.
· Lead the planning, execution, and analysis of multichannel campaigns to elevate the museum’s profile locally, nationally, and internationally.
· Safeguard and evolve the museum’s brand identity to ensure consistent messaging and aesthetics across all channels and internal departments.
· Oversee digital marketing strategy, including SEO/SEM, web, social media, email marketing, and content marketing.
· Design and produce promotional materials, ads, digital assets, and campaign visuals to support museum admission exhibitions, events, and membership.
· Collaborate with internal teams and external vendors to produce high-quality materials that resonate with diverse audiences.
· Create digital engagement strategy through Mattress Factory website, social media strategies, email marketing, and innovative digital campaigns. Analyze and leverage marketing campaign performance data to refine campaigns and prepare reports with actionable insights.
· Serve as a spokesperson for the museum, fostering relationships with media outlets and ensuring positive coverage of the museum’s activities.
· Create press releases, media kits, and communication plans to promote exhibitions and events.
· Manage press lists and strategically cultivate relationships with press.
· Create, coordinate, and analyze influencer campaigns.
· Lead and create content for advertising initiatives, including paid and earned media, to maximize visibility and attendance.
· Identify and develop partnerships with local businesses and cultural organizations to amplify promotional efforts.
· Work between multiple departments to ensure upcoming projects, messaging requirements, deadlines are communicated with cross-functional teams and align with museum goals and objectives.
· Collect and analyze performance data across multiple platforms to assess PR and marketing efforts to inform future strategy.
· Keep a pulse on the art world, best practices, and emerging platforms in the arts, culture, and communications sectors to ensure the museum’s messaging remains current and impactful.
· Complete other duties as assigned.
QUALIFICATIONS
· 3-5 years of marketing, communication, or project management experience
· Strong organizational skills, with the ability to manage multiple projects simultaneously
· Detail-oriented, with strong proofreading and editing skills
· Excellent written and verbal communication skills
· Knowledge of marketing principles
· Understanding of media relations and digital media strategies
· Experience with photography and videography
· Familiarity with Adobe Illustrator, InDesign, Adobe Express/Canva design software and the ability to implement branded templates
· Experience drafting and editing written content
· Email marketing experience
· Experience with multi-channel social media management and content creation
· Experience with website content management
· Ability to manage press relationships
· An appreciation for collaboration and work alongside museum departments to execute marketing strategies
· Experience with SEO/SEM best practices
· Proficiency in creating, managing, and analyzing campaigns on Google Ads and Meta Ads Manager
· Experience working within the arts, museum or cultural sector is a plus
TO APPLY
Interested applicants should submit a cover letter and resume on the Mattress Factory Career Plus page.
EQUAL OPPORTUNITY EMPLOYER
The Mattress Factory is dedicated to building a culturally diverse staff and creating an inclusive environment. We do not discriminate based on race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin in our employment practices.
Compensation: $40,000.00 - $55,000.00 per year
MATTRESS FACTORY IS A LEADING CONTEMPORARY ART MUSEUM AND INTERNATIONAL RESIDENCY.
Mattress Factory has pioneered the development of alternative art forms through site-specific installations, video, and performance art.
Our commitment to supporting artists’ vision and creative growth is at the heart of the Mattress Factory. We were founded in 1977 by the tenacious sculptor, designer, and visionary Barbara Luderowski, as a “for artists by artists” community. Barbara emphasized the need to provide artists with resources, space, and time to experiment and take risks.
We define quality through the process of making, not just the product. We value and actively invest in the creative journey. Artists live in residence at Mattress Factory for weeks or months while they create something completely new. This approach promotes experimentation, creative growth, and spontaneity.
The unparalleled support that artists receive from Mattress Factory, while working in residence, often results in the production of extraordinary artwork that propels the artist’s career and significantly impacts the field of contemporary art. Mattress Factory exhibitions present new works by critically-acclaimed regional, national and international artists and the museum’s exhibitions appear in publications like The New York Times, Art in America, Art Asian/Pacific, and the Wall Street Journal, among many others.
We define quality through the process of making, not just the product. We value and actively invest in the creative journey. Artists live in residence at Mattress Factory for weeks or months while they create something completely new. This approach promotes experimentation, creative growth, and spontaneity.
The unparalleled support that artists receive from Mattress Factory, while working in residence, often results in the production of extraordinary artwork that propels the artist’s career and significantly impacts the field of contemporary art. Mattress Factory exhibitions present new works by critically-acclaimed regional, national and international artists and the museum’s exhibitions appear in publications like The New York Times, Art in America, Art Asian/Pacific, and the Wall Street Journal, among many others.
MISSION
Mattress Factory is an artist-centered museum, international residency program and renowned producer and presenter of installation art. We say “yes” to artists, offering time and space to dream and realize projects in our hometown, Pittsburgh, PA. We invite audiences from around the world and around the corner to step inside, immerse and connect with the artistic process.
We are forward-thinking, ambitious and flexible. Through open-ended collaborations, we work with artists at all stages of their careers to develop, produce and present site-specific installations, events and education programs. Responsive to the changing needs of artists and our communities, we facilitate opportunities for artists and audiences to challenge themselves and assume the risk that comes with making and encountering art.
We believe making art is an essential part of civic and cultural life. Leading by example, we set new standards for supporting artists, engaging audiences and mentoring the next generation of arts professionals. Together, we take a leap into the unknown, rallying to the artist’s vision and going the extra mile to make art happen.
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Worker's Compensation
Employees who are injured on the job at the Mattress Factory are eligible for Workers' Compensation benefits. Such benefits are provided at no cost to employees and cover any injury or illness sustained in the course of employment that requires medical treatment.
Employee Funded Retirement Plan
All Mattress Factory employees are eligible to participate in a 403B plan sponsored by Empower Retirement and administered by Fragasso Financial Advisors. Retirement contributions are employee funded only and deposited by payroll deduction.
Mattress Factory-Specific Benefits
Museum employees receive a 25% discount in the Mattress Factory Shop.
All Mattress Factory employees also receive a Museum membership for the duration of their employment.
Paid Time-Off
All employees are frontloaded PTO at the beginning of the year, and some are eligible to accrue PTO throughout the year.